Check Point Research (CPR) has analyzed the files that are for sale on the Dark Web, whose sellers claim are from WhatsApp users, revealing the leak includes 360 million phone numbers from 108 countries. Following reports that hackers were selling WhatsApp numbers on the Dark Web, CPR researchers decided toRead More…

Freshworks has announced that FinChoice, a digital financial service provider, has chosen Freshchat and Freshdesk Omnichannel to make digital service effortless for agents and serve customers in the channel of their choice. Freshworks’ strategic relationships with global technology partners like Whatsapp, Google’s Business Messages and Slack helps FinChoice elevate omnichannelRead More…

Leading digital payment solutions provider Network International has announced it will bring WhatsApp for Business banking services to financial institutions across Africa through a landmark collaboration with Infobip. The full-stack cloud communications company is one of the world’s largest providers of A2P SMS services and will support Network International inRead More…

ServiceNow has announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution. Leveraging the Twilio platform, ServiceNow Messaging Service allows organizations to purchase SMS and WhatsApp directly from ServiceNow, making it easier to quickly integrate popular messaging platforms with ServiceNow workflows. This gives organizations anotherRead More…

Alcatel, a mobile device brand of TCL Communication, is introducing the option for users to run separate WhatsApp accounts for each number on their dual-SIM Android phone. The new app cloning functionality, available on selected Alcatel dual-SIM smartphones running Android Marshmallow. This means that users no longer need to carryRead More…